RETURNS PROCESS
The Return Form is used for faulty goods (under warranty) or incorrect orders only.
Complete and submit the RETURNS FORM (see button below)
Complete one return form for each Project/Sales Order No.
Please allow one working day for a Novii team member to make contact and to issue a RETURN number.
If you wish to keep the product which isn’t in your original order,
please issue a purchase order number,
phone Novii office and request an invoice for this product.
Please return your goods by courier or drop off to the below address:
Novii, 6 Collins Street, Morningside, Auckland.
For further information please email info@novii.co.nz or phone 0800 663 353